•
All work must be
scheduled through our main office. Any contact with our Construction Supervisors or
Managers must be confirmed with dispatch at our main office.
•A
minimum of five (5) working days notice is necessary
for proper scheduling. However, work orders on shorter notice
are usually possible.
•
To order work please call our office, (925) 449-4020, and ask for
dispatch. If you need to talk to a Construction Manager, please
state so at this time.
•The
dispatcher will ask if this is Contract Work or Extra Work
outside of contract. A purchase order is necessary for all extra
work.
•
Once your work order is placed, it is automatically scheduled for
the day and time requested. If there are any problems with this
time frame, we will contact you to reschedule. Likewise, if your
scheduling needs change, please contact our office to reschedule
your work.
•
If we are unable to complete your work order due to weather or
other conditions, please reschedule as outlined above.
•All
jobs are cancelled with major rains. The jobs must be
rescheduled as your project dries and it is your responsibility
to keep us posted as to the soil conditions.
•
A (4) hour minimum charge is incurred when we are unable to
work due to weather or soil conditions, or if we are scheduled
to perform work and the job is not ready upon our arrival, or for
any time and material work that takes less than 4 hours to complete.
•All
time starts at 7:00 a.m. Our men/equipment are loading up, picking
up materials and then on their way to the job sites. All time ends
at 3:30 p.m. We pay for time returning to the shop.
